0468 187 755  |  sales@pftproducts.com.au
What's covered

Your warranty

1 year

Full machine cover for skid steers, mini excavators and telehandlers.

Whole-machine cover

Engine, transmission, hydraulics, electrical and cab & controls — all included for the full 12 months.

Honored nationally

Any authorised PFT dealer can service your machine under warranty — not just the dealer you bought from.

If something goes wrong

Making a warranty claim

1
Lodge a claim

Use the form below or call your dealer. Photos and videos speed up diagnosis.

2
Diagnose

A technician will diagnose remotely or on site — bring it in, or we come to you.

3
Parts dispatched

In-stock parts ship same-day from Adelaide to your dealer.

4
Back to work

Repair under warranty — no charge for parts, labour or travel within coverage limits.

Lodge a claim

Submit a warranty claim

Tell us about the machine and the failure. Attach clear photos — and a short video if the issue is intermittent or hard to describe. Your local PFT dealer will be in touch within one business day.

  • Serial number is on the chassis plate
  • Up to 20 photos (10 MB each)
  • Up to 5 videos (50 MB each, MP4 / MOV / WebM)
  • You'll get a claim number for reference

Urgent? Call 0468 187 755

sales@pftproducts.com.au

1. Your machine

2. What happened

3. Evidence

JPG / PNG / WebP / HEIC. Wide shots and close-ups of the failure both help.
MP4 / MOV / WebM. Short clips work best — under 30 seconds.
4. Your details

By submitting this claim you confirm the information is accurate. Misrepresentation may void warranty cover.
Need support?

Get help direct from PFT

Technical support hotline staffed business hours AEST. After-hours emergency support for harvest and key seasonal windows.

Support hotline: 0468 187 755

sales@pftproducts.com.au

Resources

Warranty documents & manuals